If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund upon receipt and examination. If you require a different product you will need to place a new order online and return the original item for a refund. Delivery charges are non-refundable unless you have received a faulty or wrong item from us.

Please return items to:

Oak Tree Farm
Pepsal End
Pepperstock
Luton
Bedfordshire
LU1 4LH

Standard 1st Class Delivery 1-3 working day - £2.50 per order.

Special Next Day Delivery £4.50 . Orders must be placed before 3.00pm Monday to Friday. Does not include weekends.

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